Description
Better WhatsApp Chat Support is a WordPress plugin that allows website owners to easily add a WhatsApp chat bubble to their website. This allows visitors to quickly contact the website owner or support team through the WhatsApp or WhatsApp Business messaging app. The plugin also includes features such as bubble with a single agent with a pre-filled message, bubble with name and message form, customizable buttons, automatic message pre-fill, offline message support and availability option based on your timezone.
ποΈPlugin Demo | πPro Version | π©πΌβπ»Support | πRate this plugin
WHY WhatsApp and Better WhatsApp Chat Support
WhatsApp has become one of the most popular messaging platforms in the world, with over two billion active users. As a result, many businesses have begun using WhatsApp as a customer support channel. The Better WhatsApp Chat Support WordPress plugin has emerged as a popular solution for businesses looking to provide WhatsApp-based customer support to their customers.
First and foremost, the Better WhatsApp Chat Support plugin is incredibly easy to install and use. It is a lightweight plugin that can be installed with just a few clicks. Once installed, you need to configure the bubble from settings panel to show chat bubble in your website as you want, it allows your customers to initiate a chat with you directly from your website. This convenience makes it easier for customers to get in touch with you, and in turn, can lead to higher customer satisfaction rates.
The plugin also allows you to customize the appearance and functionality of the WhatsApp chat button. You can choose from various button styles, sizes, and positions to make it fit seamlessly with your website’s design. Additionally, you can set up automated messages to greet your customers and provide them with helpful information or instructions.
Another reason people use the Better WhatsApp Chat Support plugin is that it allows businesses to provide instant support to their customers. Unlike email or phone support, WhatsApp provides instant messaging that allows businesses to quickly respond to customer inquiries. This can lead to faster issue resolution and ultimately, happier customers.
In addition to providing instant support, the Better WhatsApp Chat Support plugin allows businesses to save time and money. By using WhatsApp as a customer support channel, businesses can reduce the number of phone calls and emails they receive. This, in turn, can reduce the workload of customer support teams, allowing them to focus on other important tasks.
Finally, the Better WhatsApp Chat Support plugin allows businesses to build stronger relationships with their customers. By providing fast and efficient customer support, businesses can increase customer satisfaction rates and build a loyal customer base. This can ultimately lead to increased revenue and growth for the business.
The Better WhatsApp Chat Support plugin is a popular solution for businesses looking to provide WhatsApp-based customer support to your customers. Its ease of use, customization options, instant support capabilities, time and totally free of use, and customer relationship building features make it a powerful tool for businesses of all sizes.
CORE FEATURES
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Single number/agent support β This option will allow you to add a bubble with a single phone number for receiving whatsapp messages in the single phone number.
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Different call to action buttons β We provide a set of buttons to use anywhere on your website and all functionalities also can be set with each button.
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Availablity time β You will have available time for a single agent/number and for the buttons.
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Set timezone β You will able to set your timezone so your time will work based on your time otherwise it will work from the userβs computerβs time.
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Let your audience know youβre offline β Based on your available time it will show you offline when you are not available
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Exclude/include option β Exclude/include option for show or hide WhatsApp chat bubble on specific pages
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GDPR compliance β You will able to enable GDPR compliance checkbox with your own custom notice/message.
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Floating bubble animations β We have lots of animations to show the button UI awesomely.
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Elementor buttons β The plugin provide a Elementor widget which has tons of options for crating amazing WhatsApp buttons.
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Gutenberg Block for buttons β The plugin provide a Gutenberg block which has tons of options for crating amazing WhatsApp buttons.
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Custom codes – You will able to add custom CSS and JS codes from plugin option panel. So for any modification you don’t need to put any code in the theme or plugin file.
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Backup Option – There has a option to keep backup of your updated settings. So you will able to export/import same setting in different websites so you don’t need to be setup settigns for the plugin for multiple time.
PREMIUM FEATURES
π Everything in Free: You will get all the free features in premium version.
π Unlimited Chat agents You will able to add unlimited agents for chat in different way. There has several options to prenset them like grid, list, search feature and many more.
π Premium Support If you face any issue and create a support ticket regarding that we will back to you within 6 hours with solution.
π Lifetime update The premium plugin is totally lifetime deal with lifetime new update. There is no need for yearly renewals.
Who Is “Better WhatsApp Chat Support” For?
E-commerce Store Owners: Enhance your online shopping experience by providing your customers with immediate access to support. This plugin is ideal for handling quick queries about products, orders, and delivery times directly through WhatsApp.
Service Providers: Whether you’re a fitness coach, a consultant, or a service-based business, this plugin allows you to maintain a direct line of communication with your clients. Schedule appointments, answer queries, and provide personalized support easily.
Small Business Owners: For businesses looking to streamline customer interactions without a large customer service team, this plugin offers a cost-effective solution. Manage customer inquiries, bookings, and feedback directly from your website.
Event Organizers: Keep attendees informed and engaged by answering their questions in real-time. This tool is perfect for handling last-minute updates, directions, and event details.
Bloggers and Content Creators: Engage your audience more interactively by offering a direct communication channel. Answer queries about your content, receive feedback, and build a closer community.
Educational Institutions: Schools and universities can use this plugin to communicate effectively with students and parents, providing support for administrative questions, course details, and campus events through a familiar platform.
Healthcare Professionals: Clinics and private practices can benefit from offering a simple, direct way for patients to inquire about services, schedule appointments, or request urgent advice.
Real Estate Agents: Facilitate instant communication with potential buyers or renters. Answer property inquiries, arrange viewings, and discuss details quickly and efficiently, enhancing customer service and response times.
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Screenshots
Blocks
This plugin provides 1 block.
- WhatsApp Button WhatsApp button block for WhatsHelp plugin.
Installation
- Upload plugin directory to the
/wp-content/plugins/
directory. - Activate the plugin.
- Access ‘Whatshelp’ menu in left panel of your dashboard and configure as you need.
FAQ
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Where do I get Support?
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You can contact us trough this channels
WordPress Plugin Directory || Facebook Page || Codecanyon -
Can I add more than one agent?
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Yes. Multiple agents can be added in premium version.
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Is this plugin GDPR compitible?
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Yes, The plugin donβt save any personal data and donβt use cookies. You also have option to show GDPR compliance motice with checkbox so user can agree.
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Is it translation ready?
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Yes. The plugin is totally translation ready. If it’s not support in your language you need to edit it with any translation plugin.
Reviews
Contributors & Developers
“Better Chat Support via WhatsApp – WhatsApp Chat Bubble and Chat Button with Gutenberg, Elementor and Shortcode” is open source software. The following people have contributed to this plugin.
ContributorsInterested in development?
Browse the code, check out the SVN repository, or subscribe to the development log by RSS.
Changelog
2.0.10 – Oct 11, 2024
- Update: Some code structures
2.0.9 – Oct 04, 2024
- Fixed: Some PHP errors, warning, notices
- Fixed: Latest PHP 8.1.12 compatible
- Checked: WordPress 6.6.2 compatiblity
2.0.8 – Sep 28, 2024
- Fixed: Tooltip help text strong tag ecaping.
- Fixed: Default tooltip width.
2.0.7 – Sep 27, 2024
- NEW: Position bubble button from screen with specific dimension.
- NEW: Added positioning option for floating chatbox.
- NEW: Added all icon sets from icofont library.
- NEW: Renamed option tabs names.
- NEW: Order admin options for better access.
- NEW: Added button tooltip.
- Update: Code compatibility.
- TESTED: WordPress 6.6.2 compatibility.
2.0.6 – Sep 05, 2024
- Fix: Shortcode buttons.
2.0.5 – Sep 05, 2024
- Added: Added advanced tab and moved advanced settings there.
- Updated: Existing options order for better user experience.
- Fixed: Button CSS issues.
- Update: Admin menu position.
2.0.4 – Sep 05, 2024
- Added: All available pages for include and exclude pages option
2.0.3 β Sep 03, 2024
- Added: New option for enable/disable button icon on the bubble
- Added: New option to set paddings for bubble button
2.0.2 β Aug 20, 2024
- Fix: Icons for admin dashboard
- Added: Exclude/include option for chat bubble on specific pages
2.0.1 β Aug 10, 2024
- Added: Missing icons
- Fix: Animation CSS for buttons
2.0.0 β Aug 08, 2024
- Fix: Update code structure
- Update: Code compatibility with latest WordPress version
- Update: Code compatibility with latest PHP version
- Added: New text field
1.6.4
- Added placeholder text on orginal whatsapp message.
1.6.3
- Added options to change Name and Message field placeholder text.
1.6.2
- Fixed paragraph font issue for some themes
- Added plugin compatibility with latest WordPress
1.6.1
- Fixed font issue for some themes
1.6.0
- Fixed all errors comes on plugin checker
1.3.9
- Compitiblity for WordPress 6.4.3
- Added help page in admin panel to showcase help video.
1.3.8
- Compitiblity for WordPress 6.4.2
- Added options for custom CSS and JS
- Improve admin UI for better experience
1.3.7 – Dec 08, 2023
- Improve coding structures
1.3.6 – Dec 03, 2023
- Update plugin codebase
- Compitiblity for WordPress 6.4.1
1.3.5 – Oct 19, 2023
- Added missing strings for translation
- Updated security
- Added compitiblity for WordPress 6.3.2
- Updated depricated hooks for gutenberg block category
1.3.4 – Jun 09, 2023
- Change plugin display name
- Change banner text
1.3.3 – Jun 09, 2023
- WordPress 6.3 compatibility
- Fixed some CSS to avoid some themes conflict
1.3.1 – Jun 14, 2023
- Auto open popup option
- Visibility option for bubble
1.3.0 – Apr 12, 2023
- Added new block buttons for basic and advance
- Added category option for block
- Added pro version link in plugin setting
1.2.0 – Mar 09, 2023
- Added – GDPR compliance checkbox
1.1.0 – Jan 21, 2022
- Improve – Code compitiblity
- Added – different bubble button animations
- Added – Gutenberg block for buttons
1.0
- Initial release