Title: Handled Chat Author: steveg78 Published: August 31, 2026 Last modified: August 31, 2026 --- Search plugins ![](https://ps.w.org/handled-chat/assets/banner-772x250.png?rev=3674026) ![](https://ps.w.org/handled-chat/assets/icon-256x256.png?rev=3674026) # Handled Chat By [steveg78](https://profiles.wordpress.org/steveg78/) [Download](https://downloads.wordpress.org/plugin/handled-chat.1.0.0.zip) * [Details](https://brx.wordpress.org/plugins/handled-chat/#description) * [Reviews](https://brx.wordpress.org/plugins/handled-chat/#reviews) * [Installation](https://brx.wordpress.org/plugins/handled-chat/#installation) * [Development](https://brx.wordpress.org/plugins/handled-chat/#developers) [Support](https://wordpress.org/support/plugin/handled-chat/) ## Description Most chat widgets help a human agent respond faster. Handled is different: it’s an AI that handles the conversation itself. It qualifies sales leads the moment they arrive, and answers customer support questions instantly using your own FAQs and policies, without needing a person at the keyboard. It works around the clock, hands off to a real person whenever a conversation genuinely needs one, and captures visitor details for every qualified lead. This plugin adds the Handled chat widget to your site. It does not include any chat logic itself: your site sends visitor messages to Handled’s own servers at handled. support, which is where the AI, your FAQs, and your escalation contacts are configured. **You need a Handled account to use this plugin.** Sign up for a free trial at [handled.support](https://www.handled.support), then find your tenant slug and instance key on the Widget Config page of your dashboard. #### Features * Qualifies sales leads and routes them to your team * Answers support questions from your own FAQs and policies * Hands off to a real person whenever a conversation needs one * Works on any WordPress site, WooCommerce or not #### External service This plugin connects to Handled (handled.support), a third-party service operated by Sonic Blue Tech Ltd. Chat conversations are processed on Handled’s servers, not on your own site. See Handled’s [Terms & Conditions](https://www.handled.support/terms-conditions) and [Privacy Policy](https://www.handled.support/privacy-policy) for details on how conversation data is handled. ## Screenshots [⌊The Overview dashboard — sales funnel, lead outcomes, and qualification field coverage at a glance.⌉⌊The Overview dashboard — sales funnel, lead outcomes, and qualification field coverage at a glance.⌉[ The Overview dashboard — sales funnel, lead outcomes, and qualification field coverage at a glance. [⌊Widget config — brand it once (logo, font, colours, persona) and it applies across SalesBot, SupportBot, and Double Agent.⌉⌊Widget config — brand it once (logo, font, colours, persona) and it applies across SalesBot, SupportBot, and Double Agent.⌉[ Widget config — brand it once (logo, font, colours, persona) and it applies across SalesBot, SupportBot, and Double Agent. ## Installation 1. Sign up for a Handled account at [handled.support](https://www.handled.support) if you haven’t already. 2. Install and activate this plugin. 3. Go to Settings Handled Chat. 4. Copy your tenant slug and instance key from your Handled dashboard’s Widget Config page, and paste them in. 5. Save. The chat widget will appear on your site. ## FAQ ### Do I need a Handled account? Yes. This plugin only adds the widget to your site, it doesn’t include the AI or any of the underlying setup. Sign up at handled.support first. ### Does this work with WooCommerce? Yes, and it works on any WordPress site whether or not WooCommerce is installed. ### Where do I find my tenant slug and instance key? In your Handled dashboard, under Widget Config, there’s an embed snippet with these values already filled in. ## Reviews There are no reviews for this plugin. ## Contributors & Developers “Handled Chat” is open source software. The following people have contributed to this plugin. Contributors * [ steveg78 ](https://profiles.wordpress.org/steveg78/) [Translate “Handled Chat” into your language.](https://translate.wordpress.org/projects/wp-plugins/handled-chat) ### Interested in development? [Browse the code](https://plugins.trac.wordpress.org/browser/handled-chat/), check out the [SVN repository](https://plugins.svn.wordpress.org/handled-chat/), or subscribe to the [development log](https://plugins.trac.wordpress.org/log/handled-chat/) by [RSS](https://plugins.trac.wordpress.org/log/handled-chat/?limit=100&mode=stop_on_copy&format=rss). ## Changelog #### 1.0.0 * Initial release. ## Meta * Version **1.0.0** * Last updated **1 day ago** * Active installations **Fewer than 10** * WordPress version ** 5.8 or higher ** * Tested up to **7.1** * PHP version ** 7.4 or higher ** * Language * [English (US)](https://wordpress.org/plugins/handled-chat/) * Tags * [chat](https://brx.wordpress.org/plugins/tags/chat/)[chatbot](https://brx.wordpress.org/plugins/tags/chatbot/) [customer support](https://brx.wordpress.org/plugins/tags/customer-support/)[lead generation](https://brx.wordpress.org/plugins/tags/lead-generation/) [live chat](https://brx.wordpress.org/plugins/tags/live-chat/) * [Advanced View](https://brx.wordpress.org/plugins/handled-chat/advanced/) ## Ratings No reviews have been submitted yet. [Your review](https://wordpress.org/support/plugin/handled-chat/reviews/#new-post) [See all reviews](https://wordpress.org/support/plugin/handled-chat/reviews/) ## Contributors * [ steveg78 ](https://profiles.wordpress.org/steveg78/) ## Support Got something to say? Need help? [View support forum](https://wordpress.org/support/plugin/handled-chat/)